Services
Strategic Services
At Hipcricket®, we’re unmatched in our experience in mobile marketing and industries served. We provide strategic services, creative campaign design/execution, measurement analytics, and reporting to some of the world’s leading brands such as MillerCoors, Macy’s, Ford, and Arby’s.
Hipcricket Strategic Services helps brands and agencies clients define, build, and maintain best of breed mobile marketing campaigns. By aligning actions with long-term objectives, we help create strategies that work.
Hipcricket Strategic Services helps improve our client’s competitiveness by leveraging the mobile channel. We lead through ideation, knowledge, mobile technology and innovation to provide a competitive edge to our clients. We apply business insights to develop fresh solutions that provide real and measurable business outcomes.
Hipcricket’s Strategic Services extend from early opportunity assessment through tactical implementation of mobile marketing programs. As mobile marketing specialists, we have deep experience in managing the complete product lifecycle from concept through delivery.
Hipcricket Strategic Services are performed in the United States by marketers, engineers and developers with locally-based expertise. The company has rolled out solutions to increase brand awareness and drive revenue across many industries.
Creative Services
Many of us are idea people and some of us are creative people. If you fall in the former, you can call upon Hipcricket® creative services to bring your ideas to life.
Hipcricket Creative Services is a team of experienced designers who are experts in delivering impactful mobile website and mobile application, customizing QR codes and mobile banner ads.
Hipcricket’s team creates graphic-rich content and mobile web sites that are uncluttered, concise, and easy to navigate. We handle the entire process starting with domain registration and website hosting. You provide strategy, graphics and text and we create the tailored mobile web presence for you.
When a client calls Hipcricket to discuss a project, it sets into motion a process of discovery. Client may say, for example, “our target is so unique and complex — we really need a distinct and unique mobile website.” We always begin by asking questions, the first is usually “Why?”
This may lead to us asking what you hope to achieve and how your mobile website will contribute to that. You will educate us and the discussion ends with a new understanding on both our parts and a plan to achieve those desired results.
Hipcricket creative services help you manage the creative design of all your projects from concept to delivery.
Account Management
Hipcricket® realizes that the last thing marketers need are keys to technology without access to experts to help them become proficient. It is why, since 2004, Hipcricket has made account management a top priority.
If you desire, Hipcricket will provide you with a dedicated account manager who will guide you through the process from start to finish and will always be available to address any questions or concerns at any point during the campaign. Your account manager will also be available for scheduled on-site corporate meetings and/or conference calls to keep all parties up to date on initiatives. To exceed your expectations, your account manager will often enlist the help of the other devoted team members — marketing strategist, project manager, and general counsel, for example — to ensure your mobile campaign is successful.
Hipcricket account managers serve as the primary business contact for our client and are responsible for clients satisfaction. Hipcricket’s account managers consistently provide excellent customer service to accounts, as well as represent client needs and goals within Hipcricket to ensure quality.
There is no substitute for knowing an industry inside and out. Brands and agencies need to track competitive dynamics, regulatory changes, and advances in technology to compete and thrive in their sector. Hipcricket account managers draw upon years of direct, front-line experience as well as deep industry knowledge to ensure our clients’ success.
Integration Services
Do you know the quickest way to sabotage your marketing efforts? Keep everything in silos. Mobile should be integrated into everything an organization does. So why keep your emails and addresses in one database and mobile information in another? Hipcricket® integrates with many major CRM (Customer Relationship Management) and MRM (Member Relationship Management) vendors, allowing you to keep your profile data synchronized across multiple systems.
Hipcricket Integration Services brings information together. Hipcricket has performed over a thousand integrations, each with unique aspects and based on the challenges each situation present.
Additionally, Hipcricket’s AD LIFE® platform provides a suite of APIs for integration of third party systems to Hipcricket. The API suite is a part of the platform and use of it is a part of the license.
Hipcricket integrates with multiple CRM & MRM vendors, enabling customers to seamlessly integrate mobile into their existing customer or constituent databases. This data integration enables customers to quickly build their mobile lists and not worry about a separate data silo of mobile numbers and customer information.