a new breed
Test us: text us. We’re amazingly accessible.
Some doubters have tried to test us. They’ve tried to call or email at all hours, always looking for an opportunity to say “gotcha!” We do not recommend it.
Since partnering with us, they’ve learned how accessible we are by phone, email, in person and – of course – by text. And they know that once they call, we can develop an entire customized campaign within 48 hours.
There will be more than 350 billion text messages sent in the U.S. alone this year. That number is growing exponentially.
HipCricket 'Help' Guidelines
For all HipCricket Campaigns, you can text any of the following words to the short code in question and you shall be opted out of all future messages.
- STOP
- END
- QUIT
- CANCEL
- UNSUBSCRIBE
*NOTE: these words are NOT case sensitive.
If you continue to receive unwanted messages relating to this campaign, please contact HipCricket using the contact information below, with the following information:
- Your Name
- Your Mobile Phone Number
- The Short Code from which the message came
- The content of the message
...and we shall immediately correct this error.
Unless otherwise advertised, standard/other rates apply for all HipCricket campaigns. Where a 'PREMIUM' is charged for a service, this shall be applied to your phone bill, or deducted from your pre-paid balance. The premium charge shall be clearly advertised in the relevant medium. If you believe you have been PREMIUM BILLED for a campaign in error, please contact HipCricket using the contact information below, with details of
- Your Name
- Your Mobile Phone Number
- The Short Code from which the message came
- The content of the message
- The charge that was applied to your phone bill, and the date on which is was applied.
HipCricket's products are compatible with all major wireless carriers including
- AT+T
- Verizon Wireless (not mobile downloads)
- Sprint/Nextel
- T-Mobile
- Alltel
- Many other smaller/regional carriers
If you require clarification of any rules, regulations or procedures relating to your privacy, your rights, and the operation of this or any other HipCricket campaign, please contact us at
- 11241 Slater Ave NE, Suite 201, Kirkland WA 98033 USA
- Phone: 425.452.1111 or 866.HIP.CRIK
- Email: support@hipcricket.com
